CounsellingMatch Terms of Use

These Terms of Use apply to all registered and unregistered users of this website. By accessing, navigating, using or browsing this website you agree to all the terms and conditions outlined below. If you do not agree with these Terms of Use in their entirety, you must not use this website.

CounsellingMatch reserves the right to alter, update or modify these Terms of Use or any of its policies or guidelines. Registered users will be notified via email of any changes that may occur.

As described in our Privacy Policy, CounsellingMatch makes use of cookies. By using this website and/or our services and agreeing to these Terms of Use, you consent to CounsellingMatch’s use of cookies.

By using this website and agreeing to these Terms of Use, you warrant that you will use this website in a manner that is consistent with these Terms of Use and will not infringe or violate the rights of or breach any contract or legal duty to any third party, or violate any applicable laws.

Authorization to Use Website

The content and software used on this website are the property of CounsellingMatch or its licensors. The content in this website is for personal use only and must not be sold, leased, rented, re-licensed or used in any way other than for personal use.

Acceptable use of Website

This website must not be used in any way that causes damage to or impairment of this website, or any other online services. It must also not be used in any way that is directly, or indirectly through association or connection, illegal, unlawful, harmful, or fraudulent.

This website must not be used in any way that causes the storage or transmission of harmful and malicious software or content that is illegal to possess.

Automated or systematic data collection on this website is not authorized without CounsellingMatch’s express written consent.

The use of this website in any marketing or commercial activity is not authorized without CounsellingMatch’s express written consent.

User Content

In these Terms of Use, any material or content you provide to CounsellingMatch is referred to as ‘user content’ (e.g. material for your personal profile).

CounsellingMatch does not authorize, and reserves the right to refuse, any user content that is illegal, unlawful, infringes on the rights of any third party or is subject to any legal proceedings.

CounsellingMatch reserves the right to edit or remove any material or user content on its website.

Some of the reasons for content removal include, but are not limited to, deceptive information, commercial information not related to the practice of counselling, and information deemed to be of poor quality.

Photos and Video

  • You must have ownership of the media or the rights to use it.
  • Must be clear and focused and must be a true and current representation of you.
  • No other persons or groups may be in the media.
  • Animals in media are permitted only if they are a part of the therapeutic process, and do not comprise the majority of the photo.
  • No logos or branding.
  • No borders or white-space.

Editorial Text and Search Engine Optimization

Editorial text (practice description, etc.) is meant to allow professionals to communicate their experience and abilities to potential clients in a personalized manner. Users are prohibited from supplying editorial text that serves only to influence search engines.

Content that, in our judgement, serves only to influence or ‘game’ search engines will be removed.

No Warranties

CounsellingMatch does not warrant that this website is free of viruses and other harmful and malicious software.

CounsellingMatch does not warrant that this website will always be available and operational.

CounsellingMatch does not warrant that the information and content on this website is complete and accurate.

Limitations of Liability

By using this website you agree that CounsellingMatch, and any of its officers, employees or directors, will not be liable to you in any way or form for any direct, indirect, special or consequential loss, damages, liabilities, expenses, claims and proceedings resulting from your use of this website and/or any service provided by CounsellingMatch.

Third Party Websites

This website contains links to other websites as a service to our users. We encourage you to review the Privacy Policy and Terms of Use of any website you visit. CounsellingMatch neither recommends nor endorses any of the content or information present in these websites.

Passwords, Account Use and Your Responsibility

If you are a mental health professional registering for our services, you agree that the information you provide for registration and for your profile is current, complete and accurate. You also agree that your education, training, title and credentials are true and valid and that you are legally entitled to use these credentials and to practice within your profession in the geographic region where you practice.

If you register on this website, you agree that you must keep your password and login information secure and confidential. You agree not to hold CounsellingMatch accountable for any loss or damages suffered as a result of your failure to maintain the security of your login and password details.